Services

SaaaS is a subscription practice: Admin, Analyst and Architect roles delivered as a service, under one contract, working from one blueprint.

Admin as a Service

Your org, maintained like a product. Every request enters a structured change-request pipeline: it is checked against a catalogue of validated admin-task user stories, gated by architect validation, executed, and confirmed back to the requestor — with time tracked transparently. No mystery backlog, no untracked changes.

• User, permission and release management
• Change requests executed against a validated user-story catalogue
• Documented, auditable, transparently billed work

Analyst as a Service

The bridge between what the business means and what the org does. We map your processes through the UPDAT lens — User → Process → Data → Analytics → Time → Ecosystem — and turn requirements into user stories your admin can actually build.

• Process and requirements analysis
• User-story libraries and role definitions
• Reports, dashboards and data quality

Architect as a Service

Design before build. Every SaaaS engagement works from the Carematrix — our blueprint of blueprints: the menu of standard Salesforce patterns and Simplexified alternatives, so you choose consciously between configuration, customization and simplification.

• Data architecture and app patterns
• Validation gates on every significant change
• Simplified process design — like Simplex, our streamlined segment-to-satisfaction sales model

Simplex: Sales, Simplexified

Our flagship accelerator. One object, carried by record types from Opportunity through Offer, Order, Invoice and Shipping — each step generating its document — with a parallel purchasing flow for demand–supply businesses. A customizable blueprint that mixes standard and custom objects, instead of forcing you into either.